Cancellations:

If you wish to cancel your order, please email us immediately. 30% cancellation fee applies. Shipped orders cannot be cancelled.

Exchanges:

To exchange a product, you must email us and inform us of the reason. We will then provide you with further instructions. The goods can be exchanged under the circumstances of unused and in the original condition with all the original packaging and labels. When returning an item for an exchange, please ensure that your name, address, phone number and instructions are clearly indicated.

Please fill out and enclose the following form in the return package.

* Return or Exchange:

1. Name:

2. Address:

3. Email address:

4. Products ID:

5. Size:

6.  Order Number:

We strongly recommend that you use traceable shipping. If your goods lose on the road, you can trace the shipping company. For overseas orders this process sometimes can take up to 30 days.

The shipping cost will be on customer side if the exchange is due to customer dislike the product.

Return:

In the occasional event of manufacturing faults, we would replace/repair the products at no cost to the customer. To return an item, you must email us and inform us of the reason. We will then provide you with further instructions. Goods must be returned unused and contain all the original packaging and labels. After receiving the return goods, we will refund your full payment.

Please fill out and enclose the following form in the return package.

* Return or Exchange:

1.  Name:

2. Address:

3.  Email address:

4.  Products ID:

5. Size:

6. Order Number:

The shipping cost will be on customer side if the return is due to customer dislike the product.